Privacy Policy

Effective October 26, 2026

Prisuta Labs LLC ("Prisuta Labs," "we," "us") provides business communication services — including AI-assisted call handling, missed-call text-back, appointment scheduling, and review requests — to businesses, and operates the websites where this policy is posted. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact information you provide — your name, phone number, and email address when you call a business we support, submit a form on our websites, or otherwise contact us.
• Communications — the content of calls, voicemails, and text messages exchanged with us or with a business using our services, so the conversation can be continued and appointments can be managed.
• Appointment information — dates, times, and service details you share when booking.
• Website usage data — basic technical information your browser sends (such as pages visited and device type), used to operate and improve our websites.

How we use information

• To respond to your calls, messages, and form submissions.
• To schedule, confirm, and remind you about appointments.
• To send a follow-up text when a call to a business we support goes unanswered, so your inquiry is not lost.
• To request feedback or a review after a completed appointment.
• To operate, maintain, and improve our services and websites.

Text messaging and mobile information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the messaging and telecommunications providers who deliver the messages on our behalf.

If you receive text messages from us, it is because you called the business, submitted a form, or otherwise opted in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, and HELP for help.

How we share information

We do not sell your personal information. We share information only:

• With the business you contacted, so it can serve you.
• With service providers who help us operate (such as telephony and messaging carriers), under agreements that limit their use of the information to providing those services.
• When required by law, or to protect the rights, safety, or property of our customers or others.

Cookies and tracking

Our websites use cookies and similar technologies to operate properly and to understand how visitors use the site. We use Cloudflare Web Analytics, a privacy-respecting analytics service, to measure site usage — it collects aggregate information such as pages viewed, referring sites, and device and browser type. This analytics is not used to track you across other websites or to build advertising profiles. You can block or delete cookies in your browser settings at any time; our websites will still work, though some features may be limited.

Data retention and security

We keep personal information only as long as needed to provide our services and meet legal obligations, and we use reasonable administrative and technical measures to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Email us at [email protected] to request access to, correction of, or deletion of your personal information.

Children

Our services are intended for adults and for businesses. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The current version will always be posted at this address, with its effective date above.

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Prisuta Labs LLC · Davenport, Florida · [email protected]